Privacy Policy

At Play Alberta, we are committed to protecting your personal information and ensuring that it is handled in accordance with applicable laws and regulations.

Collection of Personal Information

We collect personal information from our customers for the following purposes:

• To provide online gaming services
• To verify identity and age
• To prevent money laundering and other financial crimes
• To comply with regulatory requirements

We may collect your name, address, date of birth, government-issued ID number, banking information, and other relevant details.

Use of Personal Information

We use your personal information to:

• Verify your account and gaming history
• Prevent fraudulent activity and protect against money laundering
• Comply with regulatory requirements
• Improve our services and provide a better user experience

Disclosure of Personal Information

We may disclose your personal information to:

• Our affiliates and service providers, such as NeoPollard Interactive and Pollard Banknote
• Regulators and law enforcement agencies, where required by law or regulation
• Third-party payment processors, to facilitate transactions

Security Measures

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data
• Secure servers and firewalls
• Regular software updates and patches
• Access controls and user authentication

Consent

By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in this policy.

Opt-out and Withdrawal of Consent

You may withdraw your consent at any time by contacting us. However, please note that this may affect our ability to provide certain services or comply with regulatory requirements.

Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be effective upon posting on our website and/or mobile app. Your continued use of our services after changes have been made will indicate your acceptance of those changes.

Contact Us

If you have any questions or concerns about this policy, please contact us through our customer support channels.

By using Play Alberta's online gaming services, you acknowledge that you have read and understood this privacy policy.