Play Alberta prioritizes responsible gaming through its comprehensive GameSense framework, integrating multiple tools to help players manage their behavior.
Setting Limits
Daily, weekly, and monthly deposit limits can be set with immediate effect for decreases and a 24-hour delay for increases.
Loss limits allow players to receive prompts after specified periods or amounts wagered.
Detailed account history enables reviewing past activity.
Time-Outs and Self-Exclusion
A cool-off mechanism allows temporarily suspending access for short periods.
Full self-exclusion through the AGLC's program excludes participants from all Alberta casinos, racing entertainment centers, and PlayAlberta.ca for 6 months, 1 year, 2 years, or 3 years.
Access to Support Organizations
Play Alberta directs players to GameSense (GameSenseAB.ca) for education on odds, myths, and healthy gambling habits. It also provides contact details for the Alberta Health Services Addictions Help Line (1-866-332-2322), a 24/7 confidential line for those experiencing gambling-related harms.
Additional Resources
Gamblers Anonymous and GamTalk are referenced via responsible-gambling information pages.
The GameSense Info Line (1-833-447-7523) is linked from Play Alberta's help and GameSense pages, offering 24/7 support.
